{"id":258,"date":"2021-11-17T21:12:25","date_gmt":"2021-11-17T21:12:25","guid":{"rendered":"https:\/\/clientes.seomarketing.cl\/legalprisma\/cobranza-judicial-y-extrajudicial\/"},"modified":"2026-10-13T14:34:53","modified_gmt":"2026-10-13T14:34:53","slug":"cobranza-judicial-y-extrajudicial","status":"publish","type":"post","link":"https:\/\/clientes.seomarketing.cl\/legalprisma\/cobranza-judicial-y-extrajudicial\/","title":{"rendered":"Cobranza Judicial y Extrajudicial para las empresas"},"content":{"rendered":"<details class=\"lp-toc\" open><summary>\u00cdndice del art\u00edculo<\/summary><nav aria-label=\"\u00cdndice del art\u00edculo\"><ul><ul><li><a href=\"#Tipos_de_deuda\">Tipos de deuda<\/a><\/li><li><a href=\"#Cobranza_Preventiva\">Cobranza Preventiva<\/a><\/li><li><a href=\"#Cobranza_Extrajudicial\">Cobranza Extrajudicial<\/a><\/li><li><a href=\"#Cobranza_Judicial\">Cobranza Judicial<\/a><\/li><li><a href=\"#Que_puede_pasar_si_me_demandan_y_no_pago_mi_deuda\">\u00bfQu\u00e9 puede pasar si me demandan y no pago mi deuda?<\/a><\/li><li><a href=\"#Puedo_ir_a_la_carcel_por_una_deuda\">\u00bfPuedo ir a la c\u00e1rcel por una deuda?<\/a><\/li><\/ul><\/ul><\/nav><\/details>\n\n\n<figure class=\"wp-block-image size-large is-resized is-style-default\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.legalprisma.cl\/wp-content\/uploads\/2021\/11\/MUCHAS-DEUDAS-1-1024x682.jpg\" alt=\"Conbranza judicial\" class=\"wp-image-3710\" width=\"636\" height=\"423\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Desde el 2019 y durante la pandemia las cifras de desempleo han aumentado considerablemente. En ese sentido, los indicadores muestran que <strong>el<\/strong> <strong>46% de los chilenos endeudados recibe entre 3 a 5 avisos diarios por razones de cobranza extrajudicial<\/strong>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Desde la publicaci\u00f3n de las cifras y el descontento de los consumidores que no han dudado en elevar sus molestias a distintas autoridades, es que la <a href=\"https:\/\/www.camara.cl\/\" target=\"_blank\" rel=\"noreferrer noopener\">C\u00e1mara de Diputados<\/a> ha desarrollado una moci\u00f3n (<a href=\"https:\/\/www.camara.cl\/legislacion\/ProyectosDeLey\/tramitacion.aspx?prmID=14114&amp;prmBOLETIN=13573-03\">boletines 13.468 y 13.573<\/a>) que modifica la <a href=\"https:\/\/www.bcn.cl\/leychile\/navegar?idNorma=61438\">Ley 19.496<\/a> sobre la protecci\u00f3n de los derechos de los consumidores en materia de <strong>cobranza judicial y extrajudicial.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Con todo, es importante tener a la vista dos conceptos claves a la hora de analizar las cobranzas, sean judiciales o extrajudiciales. En primer lugar,<strong> la cobranza<\/strong> es el proceso a trav\u00e9s del cual una persona o empresa busca recuperar el saldo adeudado por el consumidor final por la compra de un producto o la prestaci\u00f3n de un servicio. En segundo lugar,<strong> la deuda<\/strong> es la obligaci\u00f3n que tiene una persona o empresa de pagar por un producto o un servicio en un plazo determinado.\u00a0<\/p>\n\n\n<h3 class=\"wp-block-heading\" id=\"Tipos_de_deuda\">Tipos de deuda <\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Sin embargo, es importante conocer los 2 tipos de deudas que existen:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Deuda por vencer<\/strong>: como su nombre lo indica es una deuda activa, que se produce inmediatamente despu\u00e9s de comprar un producto o recibir un servicio y dura hasta el plazo determinado para pagar.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Deuda morosa<\/strong>: Es la deuda que ya venci\u00f3 y comienza una vez que pasa la fecha comprometida para pagar un producto o servicio.\u00a0<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">El proceso de cobranza puede comenzar antes de que se venza el plazo de pago (deuda por vencer) y continuar de manera m\u00e1s fuerte una vez que vence el plazo de pago (deuda morosa). Ahora la empresa para lograr que se pague esta deuda tiene 3 posibilidades:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Realizar una Cobranza Preventiva<\/strong><\/li><li><strong>Realizar una Cobranza Extrajudicial<\/strong><\/li><li><strong>Realizar una Cobranza Judicial<\/strong><\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\" id=\"Cobranza_Preventiva\">Cobranza Preventiva<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Como su nombre lo dice, <strong>la cobranza preventiva es el m\u00e9todo que tienen las empresas para recordar a los compradores que deben pagar su deuda y que el plazo dado est\u00e1 por terminar<\/strong>. Generalmente, este tipo de cobranza se expresa a trav\u00e9s de llamados telef\u00f3nicos, mensajes de texto y estados de cuenta al domicilio del cliente.<\/p>\n\n\n<h3 class=\"wp-block-heading\" id=\"Cobranza_Extrajudicial\">Cobranza Extrajudicial<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>La Cobranza Extrajudicial son todas las herramientas que tiene una empresa para recuperar su dinero sin iniciar una demanda en contra del deudor<\/strong>. Generalmente, este tipo de cobranzas comienza <strong>21 d\u00edas despu\u00e9s de la deuda vencida<\/strong>. Esto a trav\u00e9s de llamados telef\u00f3nicos, cartas o visitar al deudor en su casa o trabajo con el fin de informar a la persona que tiene una deuda.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si bien es un poco invasivo, las empresas est\u00e1n en su derecho de exigir el pago de las deudas. Sin embargo,&nbsp; la forma en que se realicen estas cobranzas no debe causar da\u00f1os ni interrumpir la privacidad de las personas.&nbsp;<\/p>\n\n\n<h3 class=\"wp-block-heading\" id=\"Cobranza_Judicial\">Cobranza Judicial<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Es la \u00faltima opci\u00f3n que usan las empresas para recuperar su dinero. La cobranza judicial es una demanda que realiza la empresa al deudor. No existe un plazo exacto, pero generalmente comienza a los 90 d\u00edas que se venci\u00f3 el plazo de la d<strong>euda<\/strong>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si se paga lo adeudado (con sus respectivos <strong>intereses y honorarios<\/strong>), la Cobranza Judicial termina de forma inmediata y todas las acciones judiciales que exist\u00edan en contra del deudor desaparecen, pero si no pago pueden haber consecuencias graves para el deudor.<\/p>\n\n\n<h3 class=\"wp-block-heading\" id=\"Que_puede_pasar_si_me_demandan_y_no_pago_mi_deuda\">\u00bfQu\u00e9 puede pasar si me demandan y no pago mi deuda?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si no se cancel\u00f3 lo correspondiente a la empresa que me vendi\u00f3 el producto o me prest\u00f3 el servicio esto puede pasar:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Notificaci\u00f3n de la demanda<\/strong>: lo primero que ocurrir\u00e1 es que ir\u00e1 un receptor judicial a tu casa a avisarte que tienes una demanda.<\/li><li><strong>Embargo de bienes<\/strong>: si no se cancela lo adeudado o no aclaro mi situaci\u00f3n, ir\u00e1 un receptor judicial a tu casa y tomar\u00e1 nota de todas tus cosas.<\/li><li><strong>Retiro de bienes<\/strong>: Luego del embargo vendr\u00e1 el retiro. Se llevar\u00e1n tus bienes.<\/li><li><strong>Remate de bienes<\/strong>: El tercer paso ser\u00e1 el remate. Vender\u00e1n tus cosas al mejor postor para as\u00ed saldar tu deuda.<\/li><li><strong>Bolet\u00edn comercial<\/strong>: Por \u00faltimo tus registros quedar\u00e1n \u201cmanchados\u201d. Tu nombre y deudas ser\u00e1n registrados en uno de los 3 boletines comerciales que existen y no ser\u00e1s una persona apta para recibir cr\u00e9ditos, tener cuenta corriente, sacar tarjeta de cr\u00e9dito etc\u00e9tera.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\" id=\"Puedo_ir_a_la_carcel_por_una_deuda\">\u00bfPuedo ir a la c\u00e1rcel por una deuda?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00ed, se puede ir a la c\u00e1rcel por una deuda, <strong>SOLO<\/strong> en el caso que se proteste un cheque por montos sobre las 400 UTM,\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sin embargo, siempre se puede llegar a un acuerdo con la empresa en la que se establecen nuevos plazos y condiciones de pago. As\u00ed, de esta manera se eliminar\u00e1&nbsp; la demanda y se dar\u00e1 por pagada la deuda anterior (nace una nueva deuda).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En <a href=\"https:\/\/www.legalprisma.cl\/\" target=\"_blank\" rel=\"noreferrer noopener\">Legal Prisma<\/a> ayudamos a tu empresa a recuperar los saldos pendientes que tengan con clientes o proveedores que hayan incumplido en sus obligaciones. <strong>Lo hacemos de forma r\u00e1pida, eficiente y segura, obteniendo buenos resultados a la hora de cobrar los saldos o de iniciar un procedimiento de cobro en los juzgados civiles<\/strong> que sirva para descontar tal monto de tu contabilidad.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Desde el 2019 y durante la pandemia las cifras de desempleo han aumentado considerablemente. En ese sentido, los indicadores muestran que el 46% de los chilenos endeudados recibe entre 3 a 5 avisos diarios por razones de cobranza extrajudicial.<\/p>\n","protected":false},"author":1,"featured_media":786,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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